Articles 3, 12 & 16

Three articles children in Norway have identified as the most important in the Convention on the Rights of the Child.

Children’s rights when interacting with adults

Most people in Norway have heard of the UN Convention on the Rights of the Child. However, knowledge from children shows that, in many situations, children’s rights are not upheld in practice. Professionals are more often trained in sector-specific legislation – such as the Education Act, health legislation, the Children Act or the Child Welfare Act – and have received less training in how the provisions of the Convention on the Rights of the Child should be applied in practice.

ChangeFactory works to ensure that Articles 3, 12 and 16 are incorporated into the sector-specific legislation governing systems and services for children, and that regulations and practice are updated to comply with children’s rights under the Convention.

The State is also obliged, under Article 42 of the Convention, to make the provisions of the Convention widely known to both adults and children. 

Articles 3, 12 and 16 of the UN Convention on the Rights of the Child describe how adults in schools, kindergartens, support services, the police and the justice system should work with children. These articles apply to all children under the age of 18 in all actions and decisions concerning them. There is a strong correlation between these rights and advice given directly by groups of children about how adults need to work with them in order for adults’ actions and decisions to be safe and helpful.

Articles 3, 12 & 16:

Before the best interests of the child can be assessed, these rights must first be upheld:

  • Children have the right to sufficient and understandable information as a basis for being able to express their views freely (CRC Article 12).
  • Children have the right to express their views freely and safely in all matters affecting them (CRC Article 12, Section 104 of the Norwegian Constitution).
  • Children have the right to respect for their privacy, and to be informed and given an opportunity to express their views before information about them is shared (CRC Article 16, ECHR Article 8, Section 102 of the Norwegian Constitution).

     

The best interests of the child can be assessed once these rights have been upheld (CRC Article 3, Section 104 of the Norwegian Constitution). In assessing the best interests of the child, the child’s own views must be a central consideration.

Knowledge from children about how adults need to work with them

A recurring message from many children is that adults need to work closely together with them. When something is going to be done or decided concerning a child:

  • Children need understandable and useful information.
  • Children must be able to speak freely and safely.
  • Adults must agree with children on what can be shared, and children must have the opportunity to express their views before information is shared.
  • Children must be given the opportunity to express their views throughout the entire process.
  • Children must always be involved in decisions that concern them.

Why ChangeFactory works with Articles 3, 12 and 16

For years, children ChangeFactory met across Norway had asked why they were not given enough information before decisions about them were made, and why adults did not have to listen to children’s views before assessing what was in their best interests.

Many children also wondered why systems were designed in such a way that, once a child had told something to an adult, adults could simply discuss this information among themselves without the child knowing.

Some also asked why laws and guidelines in Norway did not prevent decisions from being made that, in reality, were not in their best interests. Many were also “really fed up” with adults saying that they had made a decision in the child’s best interests when the decision had actually made things worse for the child.

Young people with lived experience had been presenting knowledge from children for years

Since 2004, ChangeFactory has gathered experiences and advice from children. In 2009, systematic work began to build a knowledge centre that could provide Norway with knowledge children have about public systems and services. Surveys and knowledge-gathering projects were carried out with children who had experience of health services, child welfare services, schools, institutions, the police, the justice system and the County Governor.

The experiences and advice gathered through these surveys are summarised as knowledge directly from children. ChangeFactory gathers and communicates this knowledge, contributes to professional development and provides advice to public authorities and politicians. Children and young people are invited to participate as “Pros” – young people with lived experience – and present knowledge from children themselves in education and training programmes and in dialogue with professionals, politicians and public authorities, both nationally and regionally.

Connecting knowledge from children with children’s rights

From time to time, lawyers contacted ChangeFactory after the Pros had presented knowledge from children. They wanted to understand, in practical terms, the challenges the children were describing. In some of these discussions, lawyers pointed to how the UN Convention on the Rights of the Child and the General Comments of the UN Committee on the Rights of the Child describe the rights children have when interacting with adults.

This led to work with a stronger focus on children’s human rights. It quickly became clear that there were many strong parallels between knowledge from children and children’s procedural rights: children must receive sufficient and understandable information; they must be able to speak safely; they must be informed before something they have said or done is shared with others; and their views must be taken seriously in decisions that affect them.

Changefactory's Privacy Policy

1. Introduction

Here you can read about what personal data Changefactory processes. Changefactory is committed to protecting your rights when we process personal data.

Personal data is all information that can be linked to you as a person, such as name, telephone number, photos, films and audio recordings.

2. Data controller

The CEO (in his/her absence, the chairman of the board) of Changefactory is the data controller for the foundation’s processing of personal data.

3. When does Changefactory process personal data about you?

Changefactory processes information about you when:

  • You, as a child or young person, participate in activities or projects with Changefactory where it is considered necessary to collect personal data
  • You (and possibly your caregivers) have consented to your participation in a survey
  • You are a member of Changefactory
  • You have applied for a job
  • A job seeker has listed you as a reference
  • You work at Changefactory
  • You have registered for an event organised by Changefactory
  • You are a journalist and we have had contact regarding statements, events, etc.
  • You have requested a lecture
  • We are going to have or have had meetings
  • You are a partner
  • We have contacted you regarding with recruitment for surveys
  • When you contact us via email, telephone, website or social media

4. What personal information we store

Changefactory does not collect and store more information than is necessary to fulfill the purpose of the processing. The personal information we collect is generally obtained from you.

Changefactory has good procedures for storing your personal information in a secure manner. This is done by storing the information in areas with access control where we limit who has access to the information about you.

You have the right to access the information that Changefactory has registered about you and can request that Changefactory update, limit, archive or delete information about you.

4.1. Children and young people

Changefactory is particularly concerned with protecting the rights of children and young people. We therefore have good procedures that ensure that the information we have about you is stored in a safe and secure manner.

4.1.1. Survey participants

When you agree to participate in a survey where we talk to you outside of school, we need some information from you so that we can contact you. We will always ask if it is okay for you to participate in the survey and for us to store information about you. In this way, you consent. Your contact information is stored on a disc that only those working on the survey have access to. The information is deleted when the survey is completed and the report is complete.

When Changefactory conducts surveys outside of school, this is done, among other things, by talking to you in an interview. The minutes from the interview are initially anonymised immediately, and no later than the same day the interview was conducted. This means that any personal data in the minutes that can be linked to you as an individual is removed.

The processing basis for processing personal data when we conduct surveys is either Article 6(1)(a) of the General Data Protection Regulation on consent or Article 6(1)(e) on public interest. Letter a of consent means that you (and guardians for you under 16 years of age) have agreed that you can participate in the survey and provide us with the information. Letter e of public interest means that Changefactory is allowed to process the information pursuant to sections 8 and 9 of the Norwegian Data Protection Act, because it is necessary for purposes related to scientific or historical research.

4.1.3. Member register

When you register as a member of Changefactory, we register your name, date of birth and telephone number in our member register. The basis for this processing is the data protection regulation art. 6 no. 1 letter a regarding consent. We store this information about you in order to be able to provide you with information and offers related to membership. The information is stored on a disk that only factory workers working with members have access to. The information is deleted when you are no longer a member.

4.1.4. Especially about photos, films and audio recordings of children and young people

Changefactory invites children and young people to take photos, films or audio recordings (e.g. podcasts). This is done as part of disseminating knowledge from children and young people. Before we do this, we obtain written consent from the child and from the caregiver for those under 16 years of age.

Changefactory publishes pictures, films and audio recordings with children on our websites, social media, public streaming services and in reports. CF obtains written approval from children and young people for the use of pictures/film and for where the picture/film can be published.

The basis for processing this is basically the Privacy Regulation art. 6 no. 1 letter a on consent and exceptionally letter f on legitimate interests. Pictures, films and audio recordings are deleted when the child or caregiver requests it.

4.1.6. Caregiver for children under 16 years of age

When a child or young person is under 16 years of age, we also obtain consent from caregivers to process personal data about the child. Changefactory then receives contact information for the caregiver from the child.

The basis for processing is the Data Protection Regulation art. 6 no. 1 letter b because the processing is necessary to fulfill an agreement to which the data subject is a party. The information will be deleted when the child reaches the age of 16 or in accordance with point 4.1.1 or 4.1.2.

4.2. Job seekers and employees

4.2.1. Job seekers

If you apply for a job at Changefactory, we need to process information about you to assess your application. The recruitment process involves processing the information you provide to us through the documents you send us, including your application, CV, diplomas and certificates. In addition to any interviews, Changefactory may also conduct its own investigations, for example by talking to references.

To assess applications and other submitted documents, conduct interviews and call references, the basis for processing is Article 6(1)(b) of the General Data Protection Regulation. This means that we may process personal data when it is necessary to take measures at the job seeker’s request before an agreement is concluded.

If we also conduct other investigations, for example by calling someone who has written a certificate and who is not a reference, the basis for processing is Article 6(1)(f), which allows us to process information that is necessary to safeguard a legitimate interest that outweighs the interests or fundamental rights and freedoms of the individual. The legitimate interest is to find the right candidate for the position.

Applications will be deleted no later than when the recruitment process has been completed.

4.2.2. Employees

When you are employed by Changefactory, we process some personal data about you. This includes contact information, information needed for payment of wages and police clearance. Changefactory has routines for deleting user accounts, including e-mail and formatting of PCs, when an employee leaves.

The basis for processing contact information, information needed for payment of wages and police clearance is Article 6, first paragraph, letter b, stating that it is necessary to fulfill an agreement and Article 6, paragraph 1, letter c, stating that the processing is necessary to fulfill a legal obligation.

Information that we are obliged to keep under the Norwegian Bookkeeping Act is stored for 5 years, which is the requirement under the law.

4.3. Other

4.3.1. E-mail

We use e-mail in much of our work. CF has its own email accounts for employees, which are only used for as long as an employee works at CF.

We ask that you do not send special categories of personal data unencrypted by email. This is, for example, personal data about racial or ethnic origin, political opinion, religion, or health information.

4.3.2. Lecture agreement

If you have requested a lecture or similar for your business, we will store your contact information for the current and following years. The purpose is to plan and administer lectures, keep an overview of and follow up on completed lectures and prepare anonymous statistics for reporting and internal prioritisation and planning.

The basis for this processing is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process information that is necessary to safeguard a legitimate interest that outweighs the consideration of the individual’s privacy. The legitimate interest is to administer, keep an overview of and follow up on lectures and prepare statistics.

4.3.3. Registration for events

When registering for an event, we will ask for information about your name, contact information and place of work. The purpose of the information is to provide information to participants, administer and organise events, prepare participant lists, follow-up of participants afterwards and for anonymous statistics for reporting.

The basis for processing is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process information that is necessary to safeguard a legitimate interest that outweighs the consideration for the individual’s privacy. The legitimate interests are to carry out events in a good manner.

4.3.4. Partners

We process contact information for our partners. The purpose is to be able to arrange meetings, events and disseminate knowledge.

The basis for processing is Article 6(1)(f) of the General Data Protection Regulation, which allows us to process information that is necessary to safeguard a legitimate interest that outweighs the consideration for the individual’s privacy. The legitimate interests are to be able to contact our partners.

5. Your rights

Changefactory processes your personal data in accordance with the Personal Data Act and applicable regulations.

You have the right to access the information that Changefactory has registered about you, and you can request that the information be updated, archived, restricted or deleted. We have routines for deleting and archiving personal data.

You can object to the processing of the personal data we have registered about you. You also have the right to complain to the Data Protection Authority when processing personal data that is not in line with the rules.

6. Contact information

To request deletion, correction or access to personal data, you can send an email to samtykke@forandringsfabrikken.no.

If you have any questions or other inquiries, you can contact:
Viola Gunvaldsen Breunig
Legal advisor
Tel: +47 977 44 911
Email: viola@forandringsfabrikken.no